![]() ![]() I have always been able to use my background (even on my mac), all of a sudden Zoom starts doing various updates and no backgrounds are working. I tried many suggestions that are found online and everywhere - none thus far are helpful.Īlso one suggestion said to try this but there is no such option avail as turning on/clicking ' Allow users to upload custom backgrounds enabled in the Zoom portal under Account management' on my end at all.ĭid zoom turn off the virtual background options because I signed up for my own account however, right now I am not a paying zoom customer? normally Zoom allows anyone to use their product, however restricted, one must wonder if this is not one of the reasons.Īlso I checked the system setting that zoom claims you need to use the virtual background without a green screen - I am running Mac OS Catalina, which is 10.15.7, this is higher then the suggestion from zoom of '10.13 or higher ' - still the virtual backgrounds are not working and it keeps asking for a green screen - Why? when my settings are higher as it is. Does anyone have any solutions for using a virtual background WITHOUT a green screen for customers who do not yet have a paid subscription account to zoom?
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